Shipping Policy
DRAFT — REQUIRES OWNER CONFIRMATION AND LEGAL REVIEW.
Order-specific delivery
Products are made to order in China and shipped by ocean freight as agreed. Production dates, estimated transit and delivery scope must be confirmed in the quotation.
Import and delivery responsibilities
The quotation must identify the agreed delivery term, named destination, importer, insurance and responsibility for clearance, duties, taxes, port costs and final delivery.
Changes and delays
No delivery guarantee is made in this draft. The final policy must define communications, changed schedules and available remedies consistently with applicable law.
Damage on arrival
Record visible damage promptly and keep packaging and delivery evidence. Reporting guidance must not remove statutory rights or replace the agreed cargo claims procedure.
QUESTIONS & ANSWERS
Before you enquire
What should I know about order-specific delivery?
Products are made to order in China and shipped by ocean freight as agreed. Production dates, estimated transit and delivery scope must be confirmed in the quotation.
What should I know about import and delivery responsibilities?
The quotation must identify the agreed delivery term, named destination, importer, insurance and responsibility for clearance, duties, taxes, port costs and final delivery.
What should I know about changes and delays?
No delivery guarantee is made in this draft. The final policy must define communications, changed schedules and available remedies consistently with applicable law.
What should I know about damage on arrival?
Record visible damage promptly and keep packaging and delivery evidence. Reporting guidance must not remove statutory rights or replace the agreed cargo claims procedure.